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Performance Management Recommendations for the New Administration

Two simple tools—goals and measurement—are among the most powerful leadership mechanisms available to a President for influencing the vast scope of federal agencies. Goals and measurement are useless,...

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Case Study: Saving Money through Alternative Disposal of Street Sweeping...

In 2004, Natick submitted a Beneficial Use Determination Application for a restricted use determination by the state Department of Environmental Protection (DEP) for a pilot project to demonstrate...

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Controlling the Cost of Municipal Health Insurance: Lessons from Springfield

The study finds that, by joining the Group Insurance Commission (GIC), Springfield cut increases in its health care costs an estimated $14 million to $18 million over two years. It saved an additional...

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The Utility of Trouble: Leveling the Playing Field: Giving Municipal...

According to the research, Boston could have reduced its 2010 health premiums by between 15.6 and 17.1 percent, for a savings of between $41.4 and $45.4 million by joining the state’s Group Insurance...

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Report Relative to the Finance and Administration (“First Floor”) Operations...

As with almost all Massachusetts municipalities, the Town of Hanson has faced several fiscally challenging years and is likely to continue facing fiscal challenges for the foreseeable future. This has...

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Report Relative to the Land Use, Permitting, and Health (“Second Floor”)...

The Town of Hanson retained UMass Boston’s Edward J. Collins, Jr. Center for Public Management to perform an assessment of ways to increase efficiency and effectiveness within the Town government....

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Understanding & Crafting Development Agreements in Massachusetts

The report first briefly explains the real estate development business from the developer’s perspective. It then identifies the components of a typical development agreement. Following this, it...

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Review of Proposed Zoning Bylaw Amendments & Concept Plan for 129 Parker...

The Edward J. Collins, Jr. Center for Public Management was hired by the Town of Maynard to analyze the proposed amendment to the Neighborhood Business Overlay District (NBOD) of the Maynard Zoning...

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Staffing and Operational Assessment of the Treasurer-Collector's Office: Town...

The Town of Sheffield engaged the Collins Center (the Center) to conduct an analysis of the Treasurer/Collector’s office. This analysis was to focus on work practices, staffing, management systems,...

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Review of Proposed Plan for New Police and Fire Facilities, Carver, MA

The Edward J. Collins, Jr. Center for Public Management at the University of Massachusetts Boston was hired by the Town of Carver to perform an independent assessment of the Buildings Study...

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Regional Infrastructure Department Implementation Plan: Prepared for the...

The purpose of this Organizational Assessment is to: a) quantify the resources needed to establish a new regional public works department; b) assess whether those resources are available or could be...

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Management Assessment of the Public Works Department: City of Lowell,...

This report presents the results of the management assessment of the Lowell Public Works Department conducted by the University of Massachusetts Boston’s Collins Center for Public Management. The...

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Study on Investment in Water and Wastewater Infrastructure and Economic...

The Edward J. Collins, Jr. Center for Public Management in the John W. McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston was tasked by the Massachusetts...

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Public Works Department Organizational and Operational Analysis: Town of...

This report presents the results of the management assessment of the Saugus Public Works Department conducted by the University of Massachusetts Boston’s Collins Center for Public Management (“the...

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Staffing and Organizational Assessment of the Public Works Department of the...

This report presents the results of the management assessment of the Watertown Public Works Department (the “Department”) conducted by the Edward J. Collins, Jr. Center for Public Management in the...

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Economic Trends Report, Prepared for the Town of Winthrop

This Economic Trends report provides a multi-decade look at the economy of the Town of Winthrop. It is hoped that the report will serve as a reference guide for residents, business persons, and policy...

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Five Year Strategic Plan for Economic Development: Prepared for the Town of...

In the spring of 2014, the Town of Winthrop hired the Edward J. Collins, Jr. Center for Public Management at the University of Massachusetts Boston to help develop a Strategic Plan for Economic...

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Organizational Study of Information Technology, Law, and Purchasing...

The Edward J. Collins, Jr. Center for Public Management was hired by the City of Fitchburg to perform organizational studies of three departments, including the Information Technology (IT) Department,...

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Organization and Efficiency Study of Town Hall Departments: Town of Carlisle,...

The Edward J. Collins, Jr. Center for Public Management (the Center) was retained by the Town of Carlisle to conduct an analysis of government operations for departments located at Town Hall. This...

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Organizational Assessment of the Parks and Recreation Department: Jamestown, RI

The objective of this assessment was to identify opportunities for improvement in the operational, organizational and economic efficiency of the Department and practicable opportunities for enhancing...

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